Newest Classifieds in Customer Service
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| Photo | Title & Description | City | State | Price | Source |
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Head of Department - Customer Services
Head of Department - Customer Service Delivery Head of Department for Customer Service Delivery/Service Operations This person will lead their department to deliver simply great customer service. This is a very senior role that predominantly delivers through others, so to be successful you must be an outstanding leader and motivator of people. You will need to have managed/led a customer service team of over 150 before - and it could be in a call centre, airline, retail, fmcg, financial services, car hire, or anywhere that your team were customer facing. You created a culture where your department deliver their KPIs, giving every customer as perfect a "customer experience" as is possible and they were passionate about it. You will be innovative, charismatic and be able to get the most from people empowering and engaging techniques rather than old school hard line tactics. |
Dublin | D | RecruitIreland.com | |
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Customer Support Agents with German
Customer Support Agent with German Ensure that clients receive quality service and requests in an efficient, knowledgeable, and timely manner by scheduling future conferences, running attended conferences Answering or returning internal and external queries with an efficient, knowledgeable, and timely manner Providing real time conference assistance Reporting problems as necessary to minimize impact to clients Researching and resolving client complaints and concerns Ensure that daily systems operations in the department are running smoothly and efficiently by assisting with software and hardware testing; Reporting concerns with bridge functioning to the appropriate personnel Compiling Statistical data for report creation and future use Performing other duties that may be required to enhance customer support or aid the company in achieving its objectives Ensure that clients (internal and external) are continually provided adequate and professional communications by answering calls from sales representatives |
Clonakilty | C | RecruitIreland.com | |
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Customer Support Agents with French
Customer Support Agent with French Reporting concerns with bridge functioning to the appropriate personnel Compiling Statistical data for report creation and future use Performing other duties that may be required to enhance customer support or aid the company in achieving its objectives Ensure that clients (internal and external) are continually provided adequate and professional communications by answering calls from sales representatives providing usage information and troubleshooting problems Proactively contacting clients regarding on-going issues. Handling clerical duties relating to the conference calls, performing various CD duplication procedures, SKILLS Fluency in English and French is essential Minimum of 1 to 2 years Customer Service experience Excellent speaking voice Accurate typing of approx 30 wpm Excellent working knowledge of Microsoft applications essential Excellent interpersonal and communication skills (both written and verbal) Problem resolution skills Accuracy and attention to detail |
Clonakilty | C | RecruitIreland.com | |
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Customer Service Supervisor
Customer Service Supervisor Our client is a multinational pharmaceutical company setting up a global supply chain operation in Dublin. This newly created role will be permanent based, and will play a key role in assisting with the establishment of the team. Job Spec : Assist with the recruitment of a team of Customer Service Specialists. Manage the team who will be responsible for order processing from incoming order to delivery and payment in a quick and efficiently way in order to meet customer requirements Perform EPR Sales Order Processing transactions to create, confirm, track and monitor shipments. Work closely with Commercial Operations to review and understand Coordinate the distribution/logistics of commercial shipments and track their progress as they are in route throughout the world. Ensuring the drug product arrives safely and on time. Establish new and/or review current distribution networks/brokers that will minimize the time in transit. |
Dublin | D | RecruitIreland.com | |
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Customer Support Team Manager (European
Live job as of 17/0512 Job Customer Support Team Manager (European Market) - North East The Company: Our client is based in County Meath/Louth in the manufacturing industry. The Role: Our client is currently looking for a Team Manager who is used to working in a fast paced, multi-lingual sales and customer support environment. You will be responsible for managing a multi-lingual administration team and ensuring a professional and efficient response to all tasks and duties. Responsibilities: Monitor office activity on a day to day basis and continuously develop systems to improve team performance and efficiencies; Training and coaching of staff to develop a fully customer focused and professional team; Manpower planning to ensure current and future requirements are fulfilled; Liaise with relevant departments throughout the Group to assist in the smooth day to day running of the organisation; Establish and maintain efficient office administration procedures; Monitoring the sales and order processing system on a |
Louth | LH | RecruitIreland.com | |
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Customer Support Specialist
Newsweaver is Europe's leading email newsletter publishing system. Due to continuing expansion, we are looking for a dynamic person to join our Support s help requests and technical issues? Log, track and monitor issues to ensure a timely resolution? Make minor amendments to newsletter templates? Are you reliable, articulate, and organised? Do you set the highest standards for yourself? Adhere to Newsweaver security responsibilities, policies and procedures. Do you have A passion for providing excellent customer service? The ability to handle technical calls in a fast-paced environment? Experience or aptitude for supporting Web based technologies? Some experience of Image Editing Software? Knowledge of HTML and CSS? Experience of providing customer training and functional guidance? If so, we want to talk to you! Newsweaver offers a very competitive remuneration package, and has a strong commitment to personal Training & Development. Full training in the Newsweaver system will be provided. |
Cork | C | RecruitIreland.com | |
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It Helpdesk Team Leader/Coordinator
Our Client are recruiting for an experienced IT Helpdesk Support Team Leader/coordinator to join their Network Support Team. The team is responsible for providing Telephone/Remote Access and On-site Support & Network Installation for their expanding client base. The successful candidate will be based in the offices in Waterford Remuneration: Negotiable. A very attractive basic salary will be made available for the right candidate Contact: Hartley People Recruitment (Colin Collison) Status: Permanent The Role: The Helpdesk Team Leader/Coordinator will be required to manage a team of engineers and helpdesk technicians, as well as deal with the day to day issues of a large client base. The successful candidate will take ownership of complex technical issues from escalation to resolution while building strong relationships with clients. |
Waterford | WD | RecruitIreland.com | |
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German Customer / Order Processing Speci
German Order Processing / Customer Service Specialist required for an exciting new opportunity in Galway city . Must be fluent in German and fluency in Italian, Spanish or French. To work as part of the Sales Order Processing team ensuring that all Sales orders received from our customers are dealt with according or better than agreed Service Level Agreements/Customer Charter. The team will provide efficient and speedy responses to all incoming Customer Care team enquiries in relation to Orders. Proactively initiate outbound calls to customers, where appropriate, to inform, update or confirm their specific orders ,especially where customer needs may not be met(i.e. Stock out) Identify opportunities to streamline the Order Process to continuously look for opportunities to improve our customers experience. Liaise closely with our internal customers to ensure that all relevant customer information is available to them to provide an excellent local customer experience. |
Galway | G | RecruitIreland.com | |
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Customer Service - Dutch
RESPONSIBILITIES: 1 Order administration Ensuring all orders received via telephone, fax, post, email & EDI are processed accurately and promptly upon receipt. Ensure daily, weekly and monthly reporting is carried out as per business requirements. Provide basic product information to customers. Complete diverse administrative tasks according to customer/market requirement. Ensure that all customer queries - order queries, stock situation, deliveries, and invoices - are resolved satisfactorily. Monitor the invoicing process. Process returns from the customer in accordance with company policy. 2 Customer Loyalty Manage a portfolio of top revenue generating customers in order to increase customer loyalty. All queries handled according to specific quality guidelines. Work closely with internal/external customers to build and maintain customer loyalty Tailor solutions to customer needs. Take full ownership of all customer issues/complaints till resolution, including corrective and preventive actions. |
Dublin | D | RecruitIreland.com | |
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Helpdesk/Service Desk Analyst
Helpdesk/Service Desk Analyst Required for Immediate Start, Dublin Vantage Resources urgently requires a Technical Support/Service Desk Analyst to work on a large scale system support project. A permanent contract will be on offer in our client s Dublin based location. Ideally you will have at least 1-3 year s previous experience in a similar helpdesk/service desk role within a large-scale enterprise based environment. Excellent client facing and communication skills are a pre-requisite. Previous experience in using a help desk call logging system would be advantageous. IT based training/qualifications are a pre-requisite. This is a first rate opportunity to expand your knowledge and experience and work with a dynamic and expanding European client. Please forward your CV to Vantage Resources at cvcentral@vantage.ie or contact Sam on +353 1 2952850 for a confidential discussion. For a full list of IT jobs from Vantage Resources, please visit http://www.vantage.ie. |
Dublin | D | RecruitIreland.com | |
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Danish or Swedish roles Cork - 21K/year
I am currently looking for Danish or Swedish candidates for a Customer Service / Technical Support role based in Cork, Ireland. - Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities. - Identify, evaluate and prioritize customer problems and complaints. - Analyze customer problems and formulate plans of resolution. - Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions accordingly. - Assist in evaluating new services, processes and technologies introduced at the helpdesk. - Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements - Work with departmental staff to promote, develop, and maintain strong customer service values. - Escalate unresolved issues to support leads, designated service group or client help desk. - Additional projects as required. - Good Communication Skills - Good PC Skills |
Cork | C | Employ Ireland | |
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Customer Logistics German
Customer Logistics Management Specialist Dublin German Salary: €26/27K JOB DESCRIPTION Drive Customer Satisfaction by utilizing outstanding communication techniques Responsible for managing all aspects of order scheduling (manual / EDI) for the portfolio of distributor Fluency in English + German language Experience using MS Office suite Knowledge of SAP ERP applications an advantage Must be willing to travel Excellent communication skills Team Player 3rd level qualification in a business or related discipline; Supply Chain/Operations emphasis preferred Experience in Supply Chain, Customer Management or Product Planning an advantage For further information, please contact: Fiona Nolan at GHL Recruitment 016610911. Email: fiona@ghl - fiona@ghl.ie Listing originally posted at http://www.recruitireland.com/job/customer-logistics-german-dublin/14595556/ |
Dublin | D | RecruitIreland.com | |
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Can you speak German Fluently
Can you speak German Fluently? Customer Service, Administration and IT positions available immediately in Dublin. Salaries €19,500 - €40,000. Contact Oliver on 016146088 Customer Service, Administration and IT positions available immediately in Dublin. Salaries €19,500 - €40,000. Contact Oliver on 016146088 At present we have a number of German speaking positions around Dublin for individuals in the Customer Service, Administration, and IT areas. The roles are based all around Dublin and require different degrees of experience and have got very competitive salaries. If you would like to hear more in regard to these positions, please apply to this ad immediately and I will call you to go over the roles. Listing originally posted at http://www.employireland.ie/Jobs/vJHFpHD2jU64cqBVATGjEg/Can-you-speak-German-Fluently.aspx |
Employ Ireland | |||
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Senior Customer Service Agent - German
We are currently recruiting a German speaking Senior Customer Services Agent for our Co. Clare based client. A permanent position is on offer to the successful candidate. The ideal candidate will be fluent in German and English languages both written and spoken. Have excellent organizational and communication skills and a genuine love of working with the public. Possess a pleasant personality, the ability to prioritize multiple tasks, flexible availability, and the desire to service a high volume of customers quickly and efficiently. Essential Duties and Provide customer service order taking to customers. Answer calls and emails within department stated goals. Ensure 100% customer satisfaction on calls and emails. Escalate questions and issues to Customer Service Supervisor as required. Perform other duties as determined by Supervisor or Management. Candidate |
Employ Ireland | |||
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Data specialist
German, French, Finnish, Norwegian, Italian, Spanish or Swedish Data Specialists Required. Contact Oliver on 016146088 Our clients, one of the worlds's leading organisations and most recognisable brands, are at present looking for English, German, French, Finnish, Norwegian, Italian, Spanish or Swedish Data Specialists for contract positions based in Dublin city centre. The successful candidates will be responsible for evaluating the accuracy of the data provided to their customers and will be responsible for making adjustments to data as required. The role shall • Making sure all data is accurate and is up to date. • Communicate with customers to make sure information is correct. • Review or research data. • Work on additional projects as required. The Successful candidates will have the following • BA/BS Degree • Native level of either German, French, Finnish, Norwegian, Italian, Spanish or Swedish • At least 6 months experience in Customer service or administration. |
Employ Ireland | |||
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Customer Service Italian & Spanish
Exciting New Opportunity for a Customer Service Italian sales order processing, system set-up and maintenance, consignment stock management, quality certification, return of materials, supply chain and logistic queries, query management through all stages of call logging, escalation and closure in collaboration with staff in production, supply chain, distribution, finance and sales departments. Language capability, Italian and Spanish in particular, is a key requirement of the job. While comprehensive training will be provided, experience in the following is desirable: Knowledge of one or more of core processes listed, Salesforce.com or equivalent CRM package, JD Edwards or equivalent ERP package, Knowledge of CAD/CAM would be beneficial. |
RecruitIreland.com | |||
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Procurement Coordinator - Fluent Dutch
Based in their Global Financial Services Centre, my client is seeking a fluent Dutch speaker to act as Procurement Coordinator and support the Dutch, English and Irish markets of this pharma company. This is initially a 6 month temporary contract. RESPONSIBILITIES Order Placement · Receive complex Ariba requisitions, prioritise and set up purchase orders on software system such as Ariba / Oracle for complex and routine orders or for critical / rush orders as assigned. · Confirm / obtain price and delivery information from supplier. · Place POs via phone and / or send POs via Ariba ASN, FAX, print and mail when applicable. · Expedite POs as required. · Contact internal customers to clarify or provide information as necessary such as to obtain acceptable substitute product or sourcing information. · Obtain information from or follow up with suppliers to complete order as necessary. · Utilize procurement software systems such as Ariba and Oracle to the fullest extent. |
RecruitIreland.com | |||
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Customer Service Italian & Spanish
Exciting New Opportunity for a Customer Service Italian & Spanish to join a Clare based client. You will provide front-line support to regional sales staff and valued customers with reference to multi-disciplined processes such as but not limited • sales order processing, • system set-up and maintenance, • consignment stock management, • quality certification, • return of materials, • supply chain and logistic queries, • query management through all stages of call logging, • escalation and closure in collaboration with staff in production, supply chain, distribution, finance and sales departments. Language capability, Italian and Spanish in particular, is a key requirement of the job. While comprehensive training will be provided, experience in the following is Knowledge of one or more of core processes listed, • Salesforce.com or equivalent CRM package, • JD Edwards or equivalent ERP package, • Knowledge of CAD/CAM would be beneficial. The successful candidate will |
Employ Ireland | |||
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Customer Service Administrator
Hartley People are currently recruiting for a Customer Service Administrator on behalf of our client based in Dublin. Remuneration: Negotiable depending on experience Contact: Hartley People Recruitment(Brenda Duffy) The Person: Experience in MRP systems Excellent general PC / IT skills Experience in project management in a manufacturing or engineering company in a customer service role Strong understanding of technical attributes German / Spanish an advantage The Role: Overseeing all office admin duties to include quotation generation, Tool matrix reports, project scopes, flights, car hire etc. Ensuring the above is completed in a timely manner and meets our customer s expectations Ensure all site visit reports are reviewed and action items allocated to a person or department Liaising with external sales personnel Control and allocation of all internal and external communications from sales people. |
RecruitIreland.com | |||
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Procurement Coordinator - Indian Market
Based in their Global Financial Services Centre, my client is seeking a fluent Indian (any dialect) speaker to act as Procurement Coordinator and support the Indian, English and Irish markets of this pharma company. This is initially a 6 month temporary contract. RESPONSIBILITIES Order Placement · Receive complex Ariba requisitions, prioritise and set up purchase orders on software system such as Ariba / Oracle for complex and routine orders or for critical / rush orders as assigned. · Confirm / obtain price and delivery information from supplier. · Place POs via phone and / or send POs via Ariba ASN, FAX, print and mail when applicable. · Expedite POs as required. · Contact internal customers to clarify or provide information as necessary such as to obtain acceptable substitute product or sourcing information. · Obtain information from or follow up with suppliers to complete order as necessary. · Utilize procurement software systems such as Ariba and Oracle to the fullest extent. |
RecruitIreland.com | |||
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Head of Service (CCP0323)
Head of Service (CCP0323) Dublin, ROI | 80-95,000 Contact Centre Partners is pleased to be partnering this phenomenal brand as they open a new 800FTE contact centre in Dublin. We are supporting them as they search for a Head of Service (managing approximately 380FTE) who needs to have gained exposure to running a similar sized contact centre operation, ideally within Ireland. There's only one thing as important to our client as its customers; making sure their people have the aptitude and attitude needed to give their customers an outstanding customer experience, on every call, every time. It's all about quality. And that's what this role is all about. As Head of the Service Department you will balance key operational performance targets in your function, whilst always challenging your teams and existing practices to deliver an outstanding customer experience. |
€80,000 - €95,000EUR | TotalJobs.com | ||
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Italian Speaking Data Analyst role
Candidates Required for Data Analyst Positions Our client is one of the largest online companies in the world and has excellent opportunities for graduates with excellent English and Italain These are 11 month fixed term contracts with a competitive salary. interviews the 31st of May to start on the 18th of June - Excellent English with Italain - At least 6 months work experience in an office environment i.e. customer service/administration - Strong problem solving ability and able to work on own initiative - Excellent attention to detail and computer skills - An in-depth geographical knowledge of Italy is essential for this role Job Working in a multicultural, fast paced office environment you will be responsible - Reviewing patterns in data - Making decisions regarding accuracy - Communicate with colleagues and customers via email, chat and phone - Potential to work on projects when required Basic of €11 per hour (equivalent to €22,880 per annum). |
Employ Ireland | |||
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German Customer Logistics Rep / Dublin
GERMAN Customer Logistics Management Specialist Dublin Contract Salary: 25-30k The successful candidate will be responsible for managing all aspects of logistics support for a specifically assigned customer portfolio and the execution of world-class supply chain fulfillment processes. JOB DESCRIPTION Drive Customer Satisfaction by utilising outstanding communication techniques Responsible for managing all aspects of order scheduling (manual / EDI) for the portfolio of distributor Fluency in GERMAN Experience using MS Office suite Knowledge of SAP ERP applications an advantage Must be willing to travel Excellent communication skills Team Player 3rd level qualification in a business or related discipline; Supply Chain/Operations emphasis preferred Experience in Supply Chain, Customer Management or Product Planning an advantage For further information, please contact: Antoinette Kelly GHL Recruitment, 13 Lower Baggot Street , Dublin 2 Phone: 01 6610911 Email: antoinette@ghl.ie |
RecruitIreland.com | |||
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Dutch Customer Service Rep
DUTCH CUSTOMER SERVICE REP - DUBLIN SALARY: €26K RESPONSIBILITIES: Order administration Ensuring all orders received via telephone, fax, post, email 3rd level desirable For further information, please contact: Fiona Nolan at GHL Recruitment - 016610911 Email: fiona@ghl.ie Listing originally posted at http://www.recruitireland.com/job/dutch-customer-service-rep-dublin/14594030/ |
Dublin | D | RecruitIreland.com | |
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Customer Service Advisor- Qfa Qualified-
Customer Service Advisor- Banking- Retail Deposits - QFA Qualified- Cork Duties: Provide the highest quality of customer service over the telephone and face to face Administration of opening new accounts Cross sell where possible Generate retail deposit leads Meet set targets Adhere to controls and compliance including AML Follow up on escalation issues and provide feedback Requirements: QFA qualification is ESSENTIAL Minimum of 18 months financial services experience preferably within Deposits/Mortgage Sales Customer focused Strong communication, organisation, attention to detail and time management skills. To apply for the Customer Service Advisor- Retail Deposit - QFA Qualified- Cork, please contact Danielle Molloy (Recruitment Consultant-Sigmar Accountancy & Finance) on 021 431 5770 or dmolloy@sigmar.ie Listing originally posted at http://www.recruitireland.com/job/customer-service-advisor-qfa-qualified-cork/14594136/ |
Cork | C | RecruitIreland.com | |
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Customer Service Positions
Our client focuses on delivering excellent customer service and believes in listening to their customers to resolve any queries and concerns they may have. They are seeking to expand their existing customer service teams and are seeking CVs from bright individuals who possess an excellent phone manner and who can demonstrate superb interpersonal and communication skills. This is a fantastic opportunity for an experiened customer service professional or a recent graduate who wants to embark on a career in customer service where full training will be provided. We want to hear from enthusiastic individuals who are committed to delivering an excellent standard of customer service. Full training will be provided Dublin, Kildare, Meath, Louth For full details call Linda Evans 01 500 5907 or email your CV to linda.evans@careers-register.com Alternatively click on the link below to submit your CV directly. |
Employ Ireland | |||
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German or French Quality Evaluator
I am currently looking for German or French candidates for a Quality Evaluator role. This is an 11 month contract based in Dublin 3 with a Large Online Company. Responsible for evaluating the accuracy of data, with specific task of identifying patterns in data and using judgment to take decisions on data quality. Work on tasks that are moderately complex in nature, comparing between multiple sources of information, with great attention to detail. The role holder will also be required to make outbound phone calls to business representatives to verify information held. - Native level of German or French and fluent English - Strong attention to details - Strong interest in the internet, online tools and new technologies - Customer service / call centre experience is an advantage If you are interested please contact Gilles on 01 614 6120. //ie.linkedin.com/in/gillescognard Listing originally posted at http://www.employireland.ie/Jobs/zENJqhrmIEWQe6BRAQu01w/German-or-French-Quality-Evaluator.aspx |
Employ Ireland | |||
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Retail Deposits Customer Service Officer
ROLE Retail Deposits Administrator QFA. Due to a rapidly increasing retail sales department, our client, a leading financial services company, require three Retail Deposit Customer Services Officers to join their team. This role will involve managing retail deposits over the phone and from walk-in customers and provide a professional, advisory and delivery service to our clients existing customers. On Successful Hire the Role will involve the following: Provide superior quality phone and face to face cervice to all the banks customers. Provide selling, advisory and delivery service to customers. Generate retail deposits. Operate to weekly, monthly, targets. Generate Retail deposit leads. Ensure procedures and compliance requirements are adhered to. Experience Required: Full QFA's. 2 years experience in a financial organisation Results focused individual Strong Customer focus. Excellent attention to detail Strong Communication skills. |
RecruitIreland.com | |||
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Customer Service Manager/ Manufacturing
KEY · Ensure the smooth and efficient operation of the customer services department in Dublin managing the small customer services unit · Ensure skills and resources are effectively utilised to maximum productivity and customer satisfaction whilst ensuring the team possess correct skills mix and training is provided · Implement effective management of customer stock agreements · Constantly seek to improve margin and organic growth with existing business customers through a proactive sales/service relationship and a developed awareness of the customer's needs. · Ensure customers operate in accordance with agreed contractual terms and negotiate contractual terms where they do not exist in order to quantify the basis of the trading relationship. · Use existing software and data to gather intelligent information to improve processes and gain production efficiencies and build more robust relationships with customers. |
Employ Ireland | |||
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Customer Service Manager West of Ire
Customer Service Manager West of Ireland Our client, a well established and highly successful manufacturer of medical products over many years, is currently looking to recruit an experienced Customer Service Manager. Based in their head office, 20 miles from Galway city, the successful candidate will have excellent IT and interpersonal skills and demonstrate where their initiative has been used in the past. The major responsibilities pertaining to this role will be; Management of Key Accounts Attending production and stock meetings Approve and sign all freight invoices Trouble shoot and resolve customer issues Participate in Pharmaceutical exhibitions when necessary Identify and manage all training requirements for the customer service function Management and development of three customer service executives The salary and benefits package will be discussed at interview and will depend upon the background and relevant experience of each individual. |
RecruitIreland.com | |||
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Customer Service Administrator - Dutch
Our client is a global, broad based health company devoted to the discovery, development, manufacture and marketing of pharmaceuticals amd medical products, including nutritionals, devices and diagnostics. Customer Service Administrator - Fluency in Dutch essential. Duties 1.Order Administration 2.Customer Service 3. Liaise with key departments such as Sales, Warehouse, Accounts Receivable, DBA and Field Service to co-ordinate daily activities. 4. Compliance - Adhere to and maintain Standard Operationg Procedures Requirements Fluency in Dutch is essential with a strong level of English. Minimum of one year of experience in a customer related environment IT skills - Word/Excel For further information please call Ita Hodder on 0906478104 or email CV to ita.hodder@collinsmcnicholas.ie Please Note: Collins McNicholas will not forward your details to any company without prior discussion and your approval. Setting the Standard for Excellence in Recruitment |
RecruitIreland.com | |||
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Customer Service Agent - Banking
Our client, a leading financial services provider, is seeking a professional candidate to join their Customer Service - Banking team. Ideally you will have 1-2 years experience, within a phone based banking environment. QFA or part QFA is also highly sought after. Duties & Responsibilities Handling incoming calls in an efficient and professional manner Ensuring calls are handled within SLA's Liasing with other areas of the business to ensure efficient resolution of queries Processing payments & transfers, and following up on general banking account queries Skills & Experience 1-2 years banking experience - ideally in a phone based environment Excellent communication and interpersonal skills Ability to work to targets and deadlines Excellent telephone manner QFA or part QFA is highly sought after Immediate Interviews Salary €22,000-€25,000 9 month contract |
Employ Ireland | |||
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Customer Service Representative
What are you looking for? - Are you looking for flexible part time work during the summer months? - Are you good with people and capable of working from your own initiative? What are we looking for? We are currently looking for confident, capable individuals to work on behalf of our client in a new 'Self Service' facility that they are offering. Key Out-going Confident Reliable Flexible Ability to work on your own - The role will involve a significant amount of face to face communication with customers. - The customer service agent will be responsible for all the technologies in a given area that are there to facilitate the customer in servicing their own requirements. - The individual will be required to provided customer service in the areas of initial use of the machines as well as any follow-up required where issues arise. |
Employ Ireland | |||
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Customer Service Administrator Dutch
Responsibilities: Conversing in both Dutch and English with customers. Processing of all orders received via telephone and e-mail. Deal with all customer queries in a professional and efficient manner. Monitor the invoice process. Process returns form the customer in accordance with company policy. Provide daily, weekly and monthly reports as per business requirement. Manage a portfolio of Key Accounts. Take full ownership of the order process right through to delivery. Liaise with key departments such as Sales, Warehouse and Accounts. Daily use of SAP . Various Administrative duties associated with the role. Experience Required : Candidates must have at least 2 year s experience of working in a busy customer service role where you are processing large volumes of orders and taking ownership of same from processing the order right through to the actual delivery of same. Candidates must be fluent in Dutch and English and be able to converse with clients in both Dutch and English. |
RecruitIreland.com | |||
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Customer Service Administrator - Spanish
Our client is a global, broad based health company devoted to the discovery, development, manufacture and marketing of pharmaceuticals amd medical products, including nutritionals, devices and diagnostics. Customer Service Administrator - Fluency in Spanish essential. Duties 1.Order Administration 2.Customer Service 3. Liaise with key departments such as Sales, Warehouse, Accounts Receivable, DBA and Field Service to co-ordinate daily activities. 4. Compliance - Adhere to and maintain Standard Operationg Procedures Requirements Fluency in Spanish is essential with a strong level of English. Minimum of one year of experience in a customer related environment IT skills - Word/Excel For further information please call Ita Hodder on 0906478104 or email CV to ita.hodder@collinsmcnicholas.ie Please Note: Collins McNicholas will not forward your details to any company without prior discussion and your approval. Setting the Standard for Excellence in Recruitment |
RecruitIreland.com | |||
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Dutch Customer Service / Permanent
DUTCH CUSTOMER SERVICE DUBLIN WEST PERMANENT SALARY: €26K RESPONSIBILITIES: Order administration Ensuring all orders received via telephone, fax, post, email 3rd level desirable For further information, please contact: Antoinette Kelly GHL Recruitment, 13 Lower Baggot Street , Dublin 2 Phone: 01 6610911 Email: antoinette@ghl.ie Listing originally posted at http://www.recruitireland.com/job/dutch-customer-service---permanent-dublin-west/14594064/ |
RecruitIreland.com | |||
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German Data Analyst Jobs, Dublin
German speaking Data Analysts required for a large Multinational Online Company in Dublin 3- excellent opportunity for graduates with at least 1 year customer service or administration experience This is an excellent opportunity for someone who wants to gain some international experience. For more information please apply to this position or call 016146133 and ask for Daniel CPL Recruitment is one of the largest recruitment agencies in Ireland and we offer FREE services to German speakers looking for work in Ireland. We will assist you with CV writing, preparation for interview and full guidance through the whole job seeking process. Currently, I am looking for candidates with experience of data entry, translation, customer service, testing etc. We require strong administration skills and strong attention to detail as the successful candidate will need to review a lot of data and be able to demonstrate experience of doing this. |
Employ Ireland | |||
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Danish Customer Service Agent
Do you speak fluent Danish and have an excellent knowledge of English? Did you always have an interest in computers? CPL Managed Services is the perfect company to provide you with that experience. You would be working onsite with Hewlett Packard which is located in Lexlip, just outside Dublin City Centre. They have a very multilingual environment and it is an exciting place to work. Dublin is a great city and a wonderful place to live. The people in Ireland are very friendly and sociable. Dublin has a multilingual environment because there are a lot of international companies in Dublin. There is an energetic lifestyle and it is very famous for its music. - Fluent in Danish - Good level of English - Interest in IT - Willingness to work outside working hours - Good knowledge of windows, MS office - Team player - Excellent communication skills and ability to provide good customer support Our - Training possibilities - Excellent career progression |
Employ Ireland | |||
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German Customer Service (IT)
Looking for German speakers Do you speak fluent German and do you have a good knowledge of English? Did you always have an interest in computers and customer service? Well CPL Language jobs is the perfect company to provide you with that experience. Dublin is a great city and a wonderful place to live. The people in Ireland are very friendly and sociable. Dublin has a multilingual environment because there are a lot of international companies in Dublin. There is an energetic lifestyle and it is very famous for its music. The You would be providing first level support to clients of HP (not just specifically on HP products) - Fluency in German - Good level of English - Interest in IT - Basic knowledge of windows, MS office - Team player - Excellent communication skills and ability to provide good customer support Our - A good work environment - Attractive salary - Permanent positions - Relocation (5 night accommodation plus flight) - Education |
Employ Ireland | |||
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Multilingual Customer Service Agents
Dutch, French, Finnish, Danish, Norwegian or German Customer Service positions Salary €19,500 - €21,000. Contact Oliver on 016146088. We are looking for enthusiastic, career minded individuals who want to begin a career in IT. If this is you, please read on One of the worlds leading IT companies are looking for Technical support agents to provide an efficient and effective phone service to their clients. The role will involve the Answering contacts promptly and professionally Resolving customer problems using the relevant tools and systems Managing the customer enquiry from beginning to end and providing the customer with regular feedback on the status of the enquiry. Escalating and managing calls in order to fulfill service level agreements. Work to achieve individual and team goals. Protect confidential and sensitive information and materials. Observe strict compliance to licensing, copyright and trademark legislation. The ideal candidate will have all or a few of the following skills. |
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Procurement Coordinator - Indian Market
Based in their Global Financial Services Centre, my client is seeking a fluent Indian (any dialect) speaker to act as Procurement Coordinator and support the Indian, English and Irish markets of this pharma company. This is initially a 6 month temporary contract. RESPONSIBILITIES Order Placement · Receive complex Ariba requisitions, prioritise and set up purchase orders on software system such as Ariba / Oracle for complex and routine orders or for critical / rush orders as assigned. · Confirm / obtain price and delivery information from supplier. · Place POs via phone and / or send POs via Ariba ASN, FAX, print and mail when applicable. · Expedite POs as required. · Contact internal customers to clarify or provide information as necessary such as to obtain acceptable substitute product or sourcing information. · Obtain information from or follow up with suppliers to complete order as necessary. · Utilize procurement software systems such as Ariba and Oracle to the fullest extent. |
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French Customer Service Agent
Our client are looking for French Customer Service people to work on their new project with one of the leading financial institutions in the world. This is an exciting project and we ar looking for people who have got very good customer service skills and can speak French fluently. The position Provide Information on Pension Payments Provide Information on Payment Methods Handle questions on International Payments Provide Information on Miscellaneous Queries They are looking for people who have the following Can speak French Fluently Has customer service experience already. Has worked in a financial institution or position in the past. These are excellent opportunities and they are interviewing people immediately. Listing originally posted at http://www.employireland.ie/Jobs/lx3_cxmbwkKb76BEATVvqQ/French-Customer-Service-Agent.aspx |
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German Customer Service Analysts
The successful candidates will be responsible for evaluating the accuracy of the data provided to their customers and will be responsible for making adjustments to data as required. The role shall • Making sure all data is accurate and is up to date. • Communicate with customers to make sure information is correct. • Review or research data. • Work on additional projects as required. The Successful candidates will have the following • BA/BS Degree • Native level of German • At least 6 months experience in Customer service or administration. This is an 11 month contract position. Apply immediately to be considered for this position Listing originally posted at http://www.employireland.ie/Jobs/Vmvhhx_MLUexMqBEATYpbQ/German-Customer-Service-Analysts.aspx |
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Dutch Customer Service Agent
As Customer Service Representative you will be providing high quality technical customer assistance to our Client's customers. You will be a high performer with a penchant for technology, operations and products. This person will support end users through existing and new support channels. If you are energetic and professional, we'd love to hear from you and our world-class trainers will teach you all the product specific information to make you successful. A successful Customer Service Representative would ideally possess the · Enjoy helping customers work systematically through technical problems and help customers understand the features and benefits of new products that best meet their needs. · Enjoy taking ownership of ongoing customer issues from start to successful completion with an emphasis on excellent customer satisfaction · The technical knowledge to successfully troubleshoot with first call resolution were possible or to know when to escalate to another member of the team. |
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French Partner Support Representative
The Partner Support Representative will play a key role on the Partner services Helpdesk, providing support to the companies partners globally with a primary focus on French - speaking partners. - Answering direct queries (phone and email) from partners regarding the administration and ongoing implementation of strategic partner programs - Providing accurate and timely responses to all partner queries - Providing support to partner service advisors in all locations to assist them to manage their ongoing relationship with partners - Degree in business or IT an advantage - 1-2 years customer support experience ideally from a helpline environment - Experience gained in the IT/Software sector is an advantage - Demonstrable strong interpersonal and team working abilities - Problem analysis and problem resolution abilities - Speak fluent French and English Listing originally posted at http://www.employireland.ie/Jobs/w0cGy3bMikafwaA_AR80Lw/French-Partner-Support-Representative.aspx |
Galway | G | Employ Ireland | |
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Customer Services North Dublin
Customer Service Opportunities - North Dublin Our client have a number of phone based customer service roles. This North Dublin location may be of keen interest to people commuting from Louth, Meath and North Dublin itself. Handle customer calls with accuracy and in accordance with operating procedures Processes a variety of transactions within required output, compliance and quality standards in order to complete customer instructions received by telephone Be fully updated on all products and services Contribute to team performance Log all customer compliments, complaints and suggestions Requirements Minimum of a 2.2 Degree in any discipline 400 points in the Leaving Certificate We are offerering 2 -3 year fixed term contracts. Full training provide over the first 4 weeks. Please call Aileen Kenny on 01 500 5988 or email aileen.kenny@careers-register.com Listing originally posted at http://www.employireland.ie/Jobs/toZHG7wtHU6-YKBDAQ5BAA/Customer-Services-North-Dublin.aspx |
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NEW Jobs-Customer Service position
Hot NEW Jobs - Customer Service positions Our client, a leading financial services provider has a number of vacancies for candidates who have a 2.2 Degree. If you are looking for a new challenge and also looking to start your banking career - then I want to hear from you Duties & Responsibilities Handling all inbound and outbound calls in a professional and efficient manner. Providing realistic solutions to customers Ensuring customer information is accurate and timely. Working in a team effectively to achieve targets Skills & Experience 2.2 Degree is a minimum requirement Excellent communication, interpersonal and organisational skills are required. You must be target focused and with strong team work skills. Immediate Interviews If you would like to discuss these roles in greater detail, call Maria on 01 5005985 immediately. Listing originally posted at http://www.employireland.ie/Jobs/cHdXNXM1jE-IgKBDAMo9Mw/NEW-Jobs-Customer-Service-position.aspx |
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French Partner Support role Galway 24K
I am currently looking for French candidates for a French Partner Support role based in Galway. Job You will play a key role on the Partner Services Helpdesk, providing support to partners globally with a primary focus on French speaking partners. The role • Answering direct queries (phone and email) from partners regarding the administration and ongoing implementation of strategic partner programs • Providing accurate and timely responses to all partner queries • Preparing and distributing reporting information within the company • Collating and presenting proposals on ways to improve each of the programs from a partner perspective • Providing support to Partner Service Advisors in all locations to assist them to manage their ongoing relationship with partners - 1-2 years customer support experience ideally from a helpline environment - Experience gained in the IT/Software sector is an advantage • Demonstrable strong interpersonal and team-working abilities |
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French & Italian Helpdesk 23K
I am currently looking for candidates for a French & Italian Helpdesk role. This is based in Dublin 4 and the salary would 23K/year. - Provides first level IT Support to multiple clients supported out of Dublin service desk. - Performs initial level of problem identification and attempts resolution - Must maintain a high degree of customer service for all support queries, take ownership of user problems and be proactive when dealing with user issues. - Ensures that correct resolutions are found and involves appropriate areas in resolving problems when needed - Develops and maintains product knowledge, business and professional skills by participating in on-the-job and other training courses - Shares information required for the team to be successful - Demonstrates understanding of the customer's business needs and is able to achieve and maintain high customer satisfaction ratings - Seeks opportunities to improve knowledge, skills, and performance and is receptive to constructive feedback |
Employ Ireland | |||
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Customer Services Representative/German
We are currently recruiting for the position of bilingual Customer Service Representative with German on bahalf of our multi-national client based in the mid-west. Responsibilities Take orders by fax, phone, post, email and input to the company s order entry system Enter and close out queries using the company s query management system Provide customers with prices as per the company s order entry system Supply customers with expected delivery dates or delivery status, airway bill numbers etc. Supply customers with product status (e.g. active, obsolete, etc) Deal with queries and process special orders for custom made devices Add or modify new customer details as needed Direct technical queries to the product specialists or sales force Process info and deal with follow-up queries on returns Process details and deal with follow-up queries on complaints Process requests for literature, catalogues, etc. Inform customer of account status, e.g. |
Limerick | LK | RecruitIreland.com |